Onsite/Field Service Representative
Company: Kreg Therapuetics
Location: San Francisco
Posted on: October 2, 2024
Job Description:
Description:On Site Specialist
Our mission is to help hospitals improve the management and
outcomes of their most complex patients.Kreg's Beds provide an
innovative modality to get complex patients out of bed, mobilized
and stabilized so they can progress to PT, LTACH, and ultimately
home. Because not all the patients are the same, not all the beds
should be the same. Kreg's offers a unique portfolio of specialty
beds and 24/7 rental services to allow clinicians to safely and
efficiently mobilize those complex patients. We are a small
company, on a mission to stand out from the crowd and make Kreg
Beds the #1 hospital partner to deliver better outcomes for complex
patients.
The On-Site Specialist will report directly to the Account Manager
in each market and is the direct liaison between Kreg Therapeutics
and the clinicians at each hospital we operate. Each Specialist
will manage 2-3 hospitals. The Onsite Specialist is responsible for
promoting product usage in current accounts by educating clinicians
and supporting utilization of our Vertical Bed technology in the
ICU, as well as our Bariatric beds.
The Field Service Representative (FSR) is responsible for the
delivery, service, and pick-up of Kreg Therapeutics' rental medical
equipment. FSR's must be able to communicate with Central Dispatch
and mindfully assist with customer needs. FSR's prepare equipment
for patient use with meticulous maintenance, disinfecting and
testing.
Primary Responsibilities
- Drive high growth in current accounts by educating clinicians
and promoting utilization of our Vertical Bed technology
- Educate and promote the benefits of our Bariatric bed in
current accounts
- Promote product usage in current accounts to accelerate
adoption and drive growth
- Assist with Therapy & Clinical support of patients and skilled
hospital staff
- Maintain and cultivate high quality service levels
- Support Account Manager conducting demonstrations and
evaluations in interested accounts
- Support the local operations team with Bed Fleet Management if
needed
- Become skilled at testing, troubleshooting, operating all Kreg
Therapeutics products and help clinicians with usage, operation,
and troubleshooting of beds
- Accurately complete daily reporting requirements.
- Always maintain communication with central dispatch regarding
customer orders.
- Completed orders in the designated time frame.
- Engage with hospital staff to provide optimal customer service
on training and educating around the proper use of products
- Partners with hospital staff to share thoughts and work
together to move the business forward
- Must be able to climb up and down a two-foot step from the
truck deck to ground level multiple times per day.
- Deliver, service and pick-up medical equipment from
facilities.
- Meet all competency expectations to operate a 26-foot box
truck. Meets all company safe driving expectations.Why work for
Kreg Therapeutics?
- Our products will allow you to make a significant impact in
patient care as we serve your community to provide the highest
standards of care.
- You'll get closer to the mission. There's less corporate jargon
and bureaucracy getting in the way of what you can do and
accomplish as a professional.
- You can wear many hats. Instead of delegating tasks, you'll
figure out how to get them done-and learn a lot in the
process.
- You'll work more closely with senior leaders. Instead of seeing
the CEO once a year, you'll work right next to him
- You'll experience a lot of camaraderie. Teamwork is a big part
of our small family-like culture.
- You can move quickly on your ideas. If you have a proposal, you
can try it out quickly without a lot of red tape.
- You can experiment. You'll have plenty of chances to test new
ideas-and you'll be encouraged to do so. We hate boxes, lanes and
silos
- You'll feel a sense of ownership.Benefits include:
- Comprehensive Benefit package (Medical, Dental, Vision, 401K &
Life Insurance)
- Paid travel expenses
- Kreg phone & laptop
- Vacation, Personal & Sick timeRequirements:
- 1- 3 years in sales, customer service or clinical role
- Experience as a bio-medical technician, field service
engineer/technician or medical equipment technician preferred
- A proven track record in the ability to persuade clinicians to
consider and embrace new ideas, with an emphasis on new patient
care practices, based upon clinical evidence and new, innovative
technologies
PI543ca927606f-37248-34703776
Keywords: Kreg Therapuetics, Parkway-South Sacramento , Onsite/Field Service Representative, Sales , San Francisco, California
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