Member Support Agent - 16-24 hrs/wk

Company: Omada Health
Location: San Francisco
Posted on: October 16, 2024

Job Description:

shifts between 5am-6pm PST/8am-9pm EST/7am-8pm CST

• Agreeable to employment with hours that fluctuate between 16-24 per week
  
• Confident in answering phone calls as scheduled
  
• Must be available for 40 hours/week during first couple weeks for training
  
• Must be available to work company holidays
  
• Private workspace where nobody else can view or hear interactions with members
  
  Benefits:
  

• 
  
• Competitive salary with generous annual cash bonus
  
• Remote first work from home culture
  
• Generous vacation to help you rest, recharge, and connect with loved ones
  
• Monthly Internet/Phone stipend
  
• Lifestyle Spending Account (LSA)
  
• Two giftable Omada enrollments per calendar year
  
• ...and more!
  
  It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
  
  • 
    
  • Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
    
  • Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
    
  • Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
    
  • Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work.
    
  • Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together.
    
  • Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it.
    
    
    
    About Omada Health: Omada Health delivers integrated, virtual care across chronic conditions, a top clinical need for employers and health plans. By combining clinical best practices with the science of behavior change, Omada Health improves member health and reduces the cost of care. Working with over 1,700+ customers - including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s across a wide variety of industries - Omada delivers personalized interventions for diabetes, diabetes prevention, hypertension, and musculoskeletal issues. All programs include integrated behavioral health support. Omada Health's virtual care programs are clinically supported and evidence-based, with results published in multiple peer-reviewed journals. To learn more, visit.
    We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.
    Summary of compensation range for this role: $16.67/hr - $19.50/hr
    This role is also eligible for participation in annual cash bonus. The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.
    Please for more information on our Candidate Privacy Notice.

Keywords: Omada Health, Parkway-South Sacramento , Member Support Agent - 16-24 hrs/wk, Human Resources , San Francisco, California